Dubai property · CRM
The CRM built for the way Dubai sells property.
Bayut, Property Finder, dubizzle, Instagram, WhatsApp — every enquiry lands in one inbox. Your manager assigns it, your agent calls it, and Raabta makes sure nobody forgets the callback they promised for Tuesday.
Every lead source, one inbox
BayutProperty FinderdubizzleFacebookInstagramTikTokWhatsAppYour websiteWhat you get
A full desk in one place — not five browser tabs.
Raabta covers the whole day: the enquiry that arrives at 9am, the call at 11, the WhatsApp at noon, the viewing on Saturday and the commission at the end of the month.
One lead inbox
Portals, ad forms, your website and walk-ins land in a single list you can filter by source, status, temperature or agent.
Managers assign, agents execute
Hand a lead to an agent in one tap, or share a whole batch out evenly. Agents only ever see what belongs to them.
One-tap call logging
Nineteen real outcomes — no answer, wrong number, call me later, viewing booked. Raabta then sets the status, the tag and the next follow-up for you.
WhatsApp the way Dubai works
Message templates that fill in the client's first name, sent from your own number, and logged on the lead's timeline automatically.
Pipeline you can drag
Move a deal from viewing to offer to won, with the value and commission attached to it.
Listings that match themselves
Add your stock once and Raabta shows which of your leads fits each unit — by budget, area, type and bedrooms.
Viewings & follow-ups
Book a viewing from the lead, get the reminder on the day, and never lose a callback that was promised for Tuesday.
Reports that matter
First-response time, source ROI, conversion by stage and an agent leaderboard your team will actually compete on.
One link that qualifies for you
Put it in your Instagram bio. Five taps later you have the name, the WhatsApp number, the budget and how soon — and every agent has their own link, so the lead lands on them.
Why Dubai
Generic CRMs were not written for this market.
A Dubai desk runs on portal enquiries, WhatsApp and dirhams — with buyers in six languages and a viewing window that closes in 48 hours. Raabta was designed around exactly that.
- ✦Everything in AEDBudgets, deal values and commission — no currency guesswork.
- ✦Dubai communities built inMarina, Palm, Downtown, JVC, Business Bay, Arabian Ranches and 40+ more, ready to autocomplete.
- ✦Portal enquiries firstBayut, Property Finder and dubizzle are sources in the CRM, not an afterthought.
- ✦A multilingual deskHit a language barrier on a call? Log it and hand the lead to the colleague who speaks it.
- ✦Sale and rent, side by sideAnnual rents and sale prices behave differently — Raabta treats them differently.
- ✦Brochures for WhatsAppEvery listing has a link you can send straight into a client chat.
Communities, ready to type
The call log
What happened on the call? One tap.
Agents never write call notes, because writing call notes is work. So Raabta turned it into a single button. Pick the outcome and it moves the status, tags the lead, books the next follow-up and offers the right WhatsApp message — already written, with the client’s name in it.
- ✦No answerTagged for follow-up and called again in two hours.
- ✦Call me laterPick the exact time the client asked for — you get the reminder.
- ✦Wrong numberClosed, flagged, and out of everyone’s follow-up list.
- ✦Viewing bookedOpens the booker and drops it straight into the calendar.
Every outcome in Raabta
How it works
Your manager assigns. Your agents close.
Leads are added by hand or captured automatically. From there it is one clear chain of custody, with a name and a timestamp on every step.
The lead arrives
From your website form, a Zapier hook on your Facebook ads, or typed in by hand after a portal enquiry or a walk-in.
The manager assigns it
One tap to the right agent — or auto-assign the whole batch evenly across the desk. Everyone knows whose lead it is.
The agent works it
Call, log the outcome, fire the WhatsApp follow-up, book the viewing. Raabta schedules the next touch so nothing slips.
Before & after
What changes on day one.
| Spreadsheet + WhatsApp groups | Raabta | |
|---|---|---|
| Where leads live | Screenshots in three WhatsApp groups | One searchable inbox |
| Who owns a lead | Whoever shouts first | Assigned, with a timestamp |
| What happened on the call | Nobody remembers | Logged in one tap, with the reason |
| The next follow-up | A note on someone's hand | Scheduled and reminded |
| Response time | Unknown | Measured per agent |
| When an agent leaves | Their leads leave with them | Access revoked, leads reassigned |
Questions
Everything agencies ask us first.
Do I need to install anything?
No. Raabta runs in the browser on a laptop and on your phone. Add it to your home screen and it opens like an app.
Can my agents see each other's leads?
No. An agent only ever loads the leads assigned to them — their inbox, dashboard and reports show their own work. Managers see the whole agency.
How do leads from Bayut or Property Finder get in?
Three ways: type them in from the enquiry, put your Raabta capture form on your website, or push them in automatically from Facebook/Instagram lead ads through Zapier to your agency's webhook URL.
Does WhatsApp go out from my own number?
Yes. Raabta opens WhatsApp on your device (or WhatsApp Web) with the message already written, so the client sees your number. The message is then logged on the lead's timeline.
Where does my data live?
In Google Firebase, separated per agency. Only signed-in members of your agency can read your leads, and the rules are enforced on the server, not in the browser.
Can I try it first?
Yes — start on a free trial, no card needed. You can load a set of demo Dubai leads and listings with one click, then remove them with one click when you are done exploring.
Who builds Raabta?
Raabta is developed by Bedflow, a Dubai-based software team, and licensed to the agencies that use it.
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Ready when you are
Put today’s leads somewhere they cannot get lost.
Create your agency, invite your team, and work your first lead in the next ten minutes.
Prefer to talk first? WhatsApp us on +971 56 692 4942